MCS-registered heat pump installer

Air Source Heat Pumps in Pembrokeshire

Professional heat-pump surveys, room-by-room heat-loss calculations, system design, installation and local aftercare from Del Brace Plumbing & Heating.

Serving Tenby, Saundersfoot, Pembroke, Haverfordwest and homes across Pembrokeshire.

Up to £9,000

Boiler Upgrade Scheme support for qualifying oil or LPG replacements.

MCS

Registered installer, with eligible grant applications managed for you.

3–4×

Typical heat output for each unit of electricity used when correctly designed.

Local

Trusted support before, during and after your installation.

Modern low-carbon heating

What is an air source heat pump?

An air-to-water heat pump collects thermal energy from the outside air and transfers it into water for your radiators, underfloor heating and hot-water cylinder. It can provide heating even in cold weather.

A heat pump is not simply a boiler replacement. Good performance depends on surveying the whole property, calculating its heat loss and designing the heat pump, radiators, cylinder and controls to work together.

  • Suitable for many new, renovated, older and stone homes
  • Can replace oil, LPG or gas heating in an eligible property
  • Provides consistent heating and domestic hot water
  • Designed around your home rather than guessed from boiler size
Bosch air source heat pump installed outside a home
Boiler Upgrade Scheme

Heat-pump grants of £7,500 or £9,000

Eligible homeowners and private landlords in England and Wales can receive a fixed contribution towards a qualifying heat-pump installation. We manage the application as your MCS installer.

£7,500

Other eligible installations

For other qualifying air-to-water or ground-source heat-pump installations that meet the Boiler Upgrade Scheme requirements.

Final eligibility is confirmed through the scheme process. Grant rules can change. Read our £9,000 heat-pump grant guide, or check the latest information on GOV.UK and Ofgem.

Designed for your property

Is my home suitable for a heat pump?

Many Pembrokeshire homes can be suitable, including older and stone properties. The answer comes from a proper survey and room-by-room heat-loss calculation—not the age of the house alone.

1

Heat loss

We calculate how much heat every room needs on a cold day, so the system can be sized correctly.

2

Radiators

Some existing radiators may be suitable. Others may need upgrading to deliver enough heat at lower water temperatures.

3

Hot water

We assess your household's hot-water demand and the space available for a suitable cylinder.

4

Outside space

The outdoor unit needs a suitable location with good airflow, appropriate clearances and careful consideration of sound.

5

Insulation

We consider the building fabric and explain any improvements that would materially benefit the proposed design.

6

Electrical supply

We check the electrical requirements and include any necessary work in the proposed installation.

Clear from start to finish

Our heat-pump installation process

We explain what is involved, what the system needs and what it will cost before an installation is agreed.

Initial enquiry

Tell us about your property, current heating system and what you want to achieve.

Survey & design

We survey the home, calculate heat loss and design the heat pump, radiators, cylinder and controls.

Proposal & grant

You receive a clear proposal. Where eligible, we manage the Boiler Upgrade Scheme application.

Install & handover

We install, test and commission the system, then show you how to use it properly.

£375 including VAT
Professional home assessment

Your heat-pump survey

A detailed survey normally takes between one and three hours. It covers the property, room-by-room heat loss, radiators, hot water, controls, electrical supply and suitable equipment locations.

If you proceed with the installation, the £375 survey fee is deducted from the installation price.

Del Brace heating installer discussing a Bosch heat pump with a homeowner
Qualified local installation

Why choose Del Brace Plumbing & Heating?

Choosing the right installer is just as important as choosing the equipment. We provide a properly surveyed and designed system, clear information and local support after installation.

  • MCS registration APH48084
  • TrustMark approved and RECC member
  • Room-by-room heat-loss calculations
  • Boiler Upgrade Scheme applications managed where eligible
  • Clear proposals showing equipment and required upgrades
  • Local aftercare and annual servicing across Pembrokeshire
Ongoing local support

Heat-pump servicing & Priority Service Plan

We service air source heat pumps across Pembrokeshire, including systems originally installed by other companies. Annual maintenance helps check performance, flow rates, filters, controls and key components.

£17 per month from 1 September 2026

Existing Priority Plan members keep their current rate.

  • Annual heat-pump service included
  • Unvented hot-water-cylinder service included
  • Priority support if your heating stops working
  • No call-out charges and unlimited call-outs
  • Annual service reminders
  • Discounts on future work
Common questions

Air source heat-pump FAQs

Are air source heat pumps suitable for older homes?

They can be. The key factors are the calculated heat loss, radiator output, insulation, available equipment space and the design of the full heating system. An older home is not automatically unsuitable.

Will I need to replace every radiator?

No. Some existing radiators may already provide the output required at the proposed water temperature. A room-by-room calculation identifies which radiators can stay and which, if any, need upgrading.

Can you help with the £9,000 grant?

Yes. Qualifying off-gas-grid properties replacing oil or LPG with an eligible air-to-water or ground-source heat pump may receive £9,000. We manage the Boiler Upgrade Scheme application as the MCS installer. Other eligible installations may receive £7,500.

Does a heat pump provide hot water?

Yes. An air-to-water heat pump can provide space heating and heat the water stored in a suitable hot-water cylinder. The cylinder and controls are included in the system design where required.

Can you service a heat pump you did not install?

Yes. We service and maintain existing air source heat-pump systems, including those installed by companies that are no longer trading.

Which areas do you cover?

We serve Tenby, Saundersfoot, Kilgetty, Narberth, Pembroke, Pembroke Dock, Haverfordwest and surrounding areas across Pembrokeshire.

Thinking about a heat pump in Pembrokeshire?

Tell us about your home and current heating system. We will review the information and explain the most suitable next step.

Worcester Bosch accredited installers

Here at Del Brace Plumbing & Heating we are proud to be Worcester Bosch accredited installers. We know that there are a number of boiler brands, but our recommendation will always be Worcester Bosch. They have won the Which? best buy gas and oil boiler for the 11th year in a row. We can also offer you some exclusive features and benefits when we install your new energy efficient boiler. Additionally, we are also a ‘safe in your home’ installer, meaning we work to guidelines to ensure that both our customers and engineers are safe whilst we are working in your home