Air Source Heat Pumps in Pembrokeshire
Professional heat-pump surveys, room-by-room heat-loss calculations, system design, installation and local aftercare from Del Brace Plumbing & Heating.
Serving Tenby, Saundersfoot, Pembroke, Haverfordwest and homes across Pembrokeshire.
Boiler Upgrade Scheme support for qualifying oil or LPG replacements.
Registered installer, with eligible grant applications managed for you.
Typical heat output for each unit of electricity used when correctly designed.
Trusted support before, during and after your installation.
What is an air source heat pump?
An air-to-water heat pump collects thermal energy from the outside air and transfers it into water for your radiators, underfloor heating and hot-water cylinder. It can provide heating even in cold weather.
A heat pump is not simply a boiler replacement. Good performance depends on surveying the whole property, calculating its heat loss and designing the heat pump, radiators, cylinder and controls to work together.
- Suitable for many new, renovated, older and stone homes
- Can replace oil, LPG or gas heating in an eligible property
- Provides consistent heating and domestic hot water
- Designed around your home rather than guessed from boiler size
Heat-pump grants of £7,500 or £9,000
Eligible homeowners and private landlords in England and Wales can receive a fixed contribution towards a qualifying heat-pump installation. We manage the application as your MCS installer.
Qualifying off-gas-grid homes
For eligible air-to-water or ground-source heat pumps at off-gas-grid properties replacing an oil or LPG heating system. The uplift is currently available until 31 March 2027.
Other eligible installations
For other qualifying air-to-water or ground-source heat-pump installations that meet the Boiler Upgrade Scheme requirements.
Final eligibility is confirmed through the scheme process. Grant rules can change. Read our £9,000 heat-pump grant guide, or check the latest information on GOV.UK and Ofgem.
Is my home suitable for a heat pump?
Many Pembrokeshire homes can be suitable, including older and stone properties. The answer comes from a proper survey and room-by-room heat-loss calculation—not the age of the house alone.
Heat loss
We calculate how much heat every room needs on a cold day, so the system can be sized correctly.
Radiators
Some existing radiators may be suitable. Others may need upgrading to deliver enough heat at lower water temperatures.
Hot water
We assess your household's hot-water demand and the space available for a suitable cylinder.
Outside space
The outdoor unit needs a suitable location with good airflow, appropriate clearances and careful consideration of sound.
Insulation
We consider the building fabric and explain any improvements that would materially benefit the proposed design.
Electrical supply
We check the electrical requirements and include any necessary work in the proposed installation.
Our heat-pump installation process
We explain what is involved, what the system needs and what it will cost before an installation is agreed.
Initial enquiry
Tell us about your property, current heating system and what you want to achieve.
Survey & design
We survey the home, calculate heat loss and design the heat pump, radiators, cylinder and controls.
Proposal & grant
You receive a clear proposal. Where eligible, we manage the Boiler Upgrade Scheme application.
Install & handover
We install, test and commission the system, then show you how to use it properly.
Your heat-pump survey
A detailed survey normally takes between one and three hours. It covers the property, room-by-room heat loss, radiators, hot water, controls, electrical supply and suitable equipment locations.
If you proceed with the installation, the £375 survey fee is deducted from the installation price.
Helpful heat-pump guides
Read clear answers to the questions Pembrokeshire homeowners ask before deciding whether a heat pump is right for their property.
Could you qualify for the £9,000 grant?
Understand the higher grant for qualifying off-gas-grid oil and LPG replacements.
Read the guide → Radiator guideWill you need new radiators?
See why some radiators can stay and how the correct output is calculated.
Read the guide → Property guideHeat pumps for older and stone homes
Learn what matters when assessing traditional and harder-to-heat properties.
Read the guide → Comparison guideOil boiler vs air source heat pump
Compare the practical differences for a rural or off-grid home.
Read the guide → Survey guideWhat happens during a heat-pump survey?
Find out what we inspect, measure and calculate during your appointment.
Read the guide → Helpful GuidesView all heat-pump guides
Visit the complete guide library and choose the subject most useful to you.
View all guides →
Why choose Del Brace Plumbing & Heating?
Choosing the right installer is just as important as choosing the equipment. We provide a properly surveyed and designed system, clear information and local support after installation.
- MCS registration APH48084
- TrustMark approved and RECC member
- Room-by-room heat-loss calculations
- Boiler Upgrade Scheme applications managed where eligible
- Clear proposals showing equipment and required upgrades
- Local aftercare and annual servicing across Pembrokeshire
Heat-pump servicing & Priority Service Plan
We service air source heat pumps across Pembrokeshire, including systems originally installed by other companies. Annual maintenance helps check performance, flow rates, filters, controls and key components.
£17 per month from 1 September 2026Existing Priority Plan members keep their current rate.
- Annual heat-pump service included
- Unvented hot-water-cylinder service included
- Priority support if your heating stops working
- No call-out charges and unlimited call-outs
- Annual service reminders
- Discounts on future work
Air source heat-pump FAQs
Are air source heat pumps suitable for older homes?
They can be. The key factors are the calculated heat loss, radiator output, insulation, available equipment space and the design of the full heating system. An older home is not automatically unsuitable.
Will I need to replace every radiator?
No. Some existing radiators may already provide the output required at the proposed water temperature. A room-by-room calculation identifies which radiators can stay and which, if any, need upgrading.
Can you help with the £9,000 grant?
Yes. Qualifying off-gas-grid properties replacing oil or LPG with an eligible air-to-water or ground-source heat pump may receive £9,000. We manage the Boiler Upgrade Scheme application as the MCS installer. Other eligible installations may receive £7,500.
Does a heat pump provide hot water?
Yes. An air-to-water heat pump can provide space heating and heat the water stored in a suitable hot-water cylinder. The cylinder and controls are included in the system design where required.
Can you service a heat pump you did not install?
Yes. We service and maintain existing air source heat-pump systems, including those installed by companies that are no longer trading.
Which areas do you cover?
We serve Tenby, Saundersfoot, Kilgetty, Narberth, Pembroke, Pembroke Dock, Haverfordwest and surrounding areas across Pembrokeshire.
Thinking about a heat pump in Pembrokeshire?
Tell us about your home and current heating system. We will review the information and explain the most suitable next step.


